Shipping & Returns
Shipping & Returns
Shipping
United States
- Standard Shipping: FREE on all orders. 3-5 business days.
- Express Shipping: $9.95. 1-2 business days.
International
- Standard International: Calculated at checkout. 7-14 business days.
- Express International: Calculated at checkout. 3-5 business days.
International customers are responsible for any customs duties or import taxes charged by their country.
Order Processing
Orders placed before 2:00 PM EST on business days ship the same day. Orders placed after 2:00 PM EST or on weekends/holidays ship the next business day.
Returns & Exchanges
30-Day Satisfaction Guarantee
Not satisfied? Return any item within 30 days of delivery for a full refund. Items must be in original, unused condition with all packaging.
How to Return
- Email returns@rpstraps.com with your order number
- We'll send you a prepaid return label (US) or return instructions (international)
- Ship the item back in its original packaging
- Refund processed within 3-5 business days of receiving the return
Defective Items
If you receive a defective product, contact us immediately at support@rpstraps.com. We'll ship a replacement at no charge and cover return shipping on the defective item.
Exchanges
Want a different color or strap type? Email us and we'll arrange an exchange. Same-value exchanges ship free within the US.